Terms and Conditions of Business
The terms governing funeral arrangements, estimates, payment, cancellation, care, third-party services and complaints.
Read our business termsClear and accountable
Legal documents
Our policies and business information explain how we protect your privacy, provide our services, meet professional standards and respond when you need help.
Policies and business information
Select a document below to read it online. If you need any information in another format, please contact our family team.
Privacy Policy
How we collect, use, share, retain and protect personal information when providing funeral services and running our business.
Read our Privacy PolicyCookie Policy
Information about the cookies and similar technologies used on this website, including analytics and your choices.
Read our Cookie PolicyTerms of Website Use
The terms that apply when visiting and using the Wealden Funeral Services website.
Read the website termsAccessibility Statement
Our commitment to making this website accessible and how to tell us if you encounter a barrier.
Read our Accessibility StatementComplaints Procedure
How to raise a concern, the timescales you can expect and how eligible unresolved complaints may be referred through NAFD Resolve.
Read our Complaints ProcedureDisclosure of Interest
CMA-required information about our ownership, business interests, payments and charitable donations.
Read our Disclosure of InterestCMA Funeral Director Information
The price lists, payment terms, local crematorium fees and other information required by the Competition and Markets Authority.
View our CMA information