Our professional services
Our care, arrangements, staff, administration, premises and the practical work needed to carry out the funeral you choose.
Clear funeral costs
A funeral quotation should help you understand your choices, not leave you wondering what may be added later. We explain our own charges, third-party fees and optional costs separately before you make decisions.
Understanding a quotation
The total usually combines funeral director services, fees paid to other organisations and any optional choices your family makes. Keeping these categories separate makes it easier to understand and compare quotations fairly.
Our care, arrangements, staff, administration, premises and the practical work needed to carry out the funeral you choose.
Charges collected on behalf of others, such as a crematorium, cemetery, church, minister, celebrant or medical professional where applicable.
Choices such as additional vehicles, a particular coffin, flowers, printed orders of service, notices or other personal details.
Funeral options
These options help you understand the broad level of service. The final cost depends on what is included and the choices you make.
A simple cremation without a funeral service or mourners attending the crematorium.
A small private farewell in our chapel before the cremation takes place without mourners attending the crematorium.
A dignified attended funeral with a carefully defined range of choices and services.
A fully arranged funeral shaped around the person who has died and the wishes of their family.
Comparing quotations
Two funeral quotations can appear very different because they may not include the same services. A lower headline price may exclude items that your family expects or needs.
When comparing funeral costs, check whether each quotation includes:
We are happy to explain our estimate line by line and help you compare like with like.
Keeping control of the cost
Some of the most personal elements of a funeral cost little or nothing. We will help you decide what matters and avoid additions that do not feel worthwhile.
A simpler funeral, direct cremation or smaller farewell may suit both the person and the available budget.
Music, readings, photographs and contributions from family can be deeply meaningful without adding large costs.
We will identify what is optional so you can make deliberate choices rather than feeling everything is expected.
Tell us your preferred budget at the beginning. It helps us recommend realistic arrangements from the outset.
Help with funeral costs
Money can be difficult to discuss, particularly after somebody has died. Speaking openly at the start allows us to explain simpler choices and avoid arrangements that may become unaffordable.
Depending on your circumstances, support may be available through the government's Funeral Expenses Payment. Eligibility depends on matters including qualifying benefits, your relationship to the person who died and where the funeral takes place.
The payment may not cover the full funeral cost, so it is important to check the current rules and discuss the likely shortfall before entering into arrangements.
Read the government guidance on Funeral Expenses PaymentPublished price information
Funeral directors are required to make specified price and service information available so that families can compare providers. Our approved Standardised Price List, Additional Options Price List, relevant local crematorium prices and terms of business should be made available from this page and at our Heathfield funeral home.
Launch requirement: connect the approved documents here before the page is published. The page intentionally does not link to missing or draft price documents.
Common questions
Talk openly with us
Call our family team for a calm conversation about funeral options, likely third-party charges and the budget you need us to respect.